911 Restoration Franchise – Costs, Fees, Investment & Opportunity

911 Restoration Franchise Overview

Founded	2003
Headquarters	Van Nuys, California
Franchising Since	2007
Total Units	330 +
Industry Category	Restoration services
Initial Investment Range	$161,400 - $327,700

Why You May Choose 911 Restoration?

Franchise Highlights

Embark on your entrepreneurial journey with 911 Restoration, a restoration industry leader renowned for delivering high-quality restoration services and exceptional customer satisfaction.

Specializing in Mold Removal, Sewage Cleanup, Water Damage Restoration, Disaster Restoration, Fire and Smoke Damage Restoration, as well as Emergency Board-Up services, 911 Restoration stands as a beacon of hope and recovery.

Recognized as the #1 Water Damage Restoration Company in the U.S. by Forbes in 2024, 911 Restoration boasts a stellar 4.7-star customer satisfaction rating, making it a trusted name across the nation. As a franchisee, you'll be part of a nationally recognized brand that leverages its esteemed reputation to generate leads and foster business growth through franchisor-managed marketing strategies, a strong connection to the top insurance companies in North America, and constant personalized support for each franchisee.

Their business model is built for durability and resilience in a recession-resistant industry, offering long-term success and multiple revenue streams. From personalized guidance to comprehensive initial training and ongoing business development support, 911 Restoration ensures you have everything needed to meet and exceed market demands.

Patrick L., a franchise owner in Alberta, Canada, shares his experience: “The clarity of the onboarding, the training, and the overall process allowed me to hit the ground running. We're not just serving homeowners; we’re building impactful, long-term partnerships with commercial clients, which is a game-changer.”

Founded in 2003 and driven by the transformational change prompted by crises and natural disasters like Hurricane Katrina, 911 Restoration ranks among the Top 50 fastest-growing franchises by Entrepreneur. 911 Restoration offers over 110 franchise locations across 260+ territories and is continually expanding. Join as an agent of change, where they find joy in growth and create opportunities to learn, grow, and transform through purpose-driven work.

Financial Requirements

• Liquid Capital Required: $40,000+
• Net Worth Requirement: $150,000+
• Special Discounts: Veteran discounts on franchise fees and royalties

Training & Support

• Onboarding and Initial Training Overview: After signing the franchise agreement, they provide detailed restoration training to all franchisees to ensure their teams align with the 911 Restoration standard for all core products and services, from water and fire remediation to mold damage restoration and any specialized offerings. The training begins with an online program during the first week, followed by an in-person session at the 911 Restoration University in the second week. After completing training, ongoing coaching is available to address any questions or support needs. Their goal is to equip your team with the expertise, skills, and resources necessary to deliver top-tier restoration services.
• Ongoing Training and Support: You'll have access to round-the-clock support systems, personalized coaching, marketing services, and lead generation assistance to ensure smooth and efficient business operations. After the franchise has been operational for at least three months, a representative may visit to offer guidance and support to the franchisee and their management team, ensuring the territory's needs are met. The franchisor provides additional advisory and marketing services and necessary training. Periodic calls or visits may occur to offer advice, evaluate overall performance, and ensure the franchise aligns with company standards. Annually, franchisees are required to attend an annual conference, held at the franchisor's headquarters or another designated location, at their own expense.
• Marketing and Business Support: Their dedicated marketing team employs a robust, multi-million-dollar strategy, incorporating SEO techniques and digital and social ads campaigns in collaboration with Google, Bing, and prominent industry directories to drive lead generation within your community. Furthermore, 911 Restoration collaborates with leading equipment suppliers, offering exclusive discounts from industry leaders such as Home Depot, Lowe's, Aramsco, and more, securing the essential equipment you need at competitive prices.
• Software and Systems Support: The franchise offers industry-standard software solutions that enable efficient business management of your restoration business. They provide expert guidance on leveraging these tools to enhance your operations. This support includes around-the-clock, 24/7 franchise assistance and tailor-made CRM technology systems designed to meet your specific needs.

Territory & Operations

• Territory Model: Franchisees start with one protected territory and can expand.
• Population or area-based guidelines: Each territory encompasses a population of at least 300,000 to ensure a substantial market for its operations.
• Operating and Compliance Guidelines: Franchise owners must comply with established standards for advertising, supplier partnerships, service delivery, and operational behavior within their specific territories. While 911 Restoration franchisees aren't required to engage full-time in daily operations, they must invest significant and ongoing effort into managing the franchise. Should they choose not to be involved in everyday activities, franchisees are required to appoint a manager to handle daily operations. Non-compliance with these standards could lead to penalties or the loss of specific corporate program benefits.

History & System Size

911 Restoration was born from a shared vision between two army comrades, Peleg Lindenberg and Idan Shpizear. After completing their military service, they moved to Los Angeles, California, where they initially worked as carpet cleaners. This experience sparked their entrepreneurial journey, leading to the founding of 911 Restoration in 2003. The company has since evolved from its humble beginnings into a nationwide franchise known for its distinctive orange vans, offering comprehensive services such as water and fire damage restoration, mold and smoke removal, and even the founding service: carpet cleaning.

Under the leadership of current CEO Miri Offir, 911 Restoration has expanded dynamically, fostering a strong team culture and emphasizing a "Fresh Start" approach. With over 330 territories now established across the U.S. and Canada, the company continues to prioritize exceptional customer service and a people-first ethos, as noted by Cleanfax Magazine. This strategic expansion and dedication to core values have been instrumental in securing the brand's long-term success in the restoration industry.

• First franchise sold: 2007
• Total current locations: 330 +

How It Works / The Process to Owning a 911 Restoration Franchise

• Step 1: Request Information. Embarking on the journey to own a 911 Restoration franchise begins with gathering comprehensive information. This initial step is crucial for understanding the potential and responsibilities that come with owning a franchise. By reaching out to Franchising Path, you can significantly streamline this process. They offer expert guidance, helping you navigate the intricate details of franchising opportunities. Franchising Path’s goal is to help you get access to all necessary resources to make an informed decision, presenting you with a streamlined approach tailored to your needs and goals.
• Step 2: Pre-Approval Process. The pre-approval phase is a critical step during which the franchisor evaluates your suitability as a franchise owner. It involves an assessment of your financial standing, experience, and business acumen. Franchising Path's consulting services can be invaluable during this stage, offering solid consultation and potentially enhancing your profile to make you the best candidate for approval. Their experienced consultants will work closely with you to provide a solid sounding board of an experienced franchise consultant and help determine if what you are looking for in a franchise aligns with 911 Restoration's expectations.
• Step 3: Training Program. Once approved by the franchisor, you will be awarded a territory, purchase the franchising rights, and enter the training phase, which is designed to equip you with the knowledge and skills necessary to successfully operate a 911 Restoration franchise. The franchisor and fellow franchisees will be supportive partners, offering additional insights and strategies to maximize your learning.
• Step 4: Launch and Ongoing Support After completing your training, the launch phase will begin, with ongoing support from 911 Restoration's business development team. The franchisor's system helps refine your business practices, optimize operations, and foster growth.
• Typical Timeline for Onboarding. The typical onboarding process is meticulously structured to set you on the path to success. Using 911 Restoration's business model template, you will have a conversation with their operations partners and support team to discuss your path to potential success within the first few weeks after signing the franchise agreement.

Your Path to Owning a 911 Restoration Franchise Starts Here

Thinking about buying a 911 Restoration franchise? You're not alone. 911 Restoration is one of the most trusted names in water damage and property restoration—and you're smart to consider a brand backed by decades of success, operational support, and recession-resistant services.

But here's the truth: Franchising isn't just about signing a check and hoping for the best.

That's where Franchising Path steps in.

Clarity Over Complexity: Learn Real Franchise Investigation Through a Proven Process

We break it all down—no fluff, no pressure. Whether you’re exploring 911 Restoration for the first time or you've been browsing franchise directories for weeks, our system walks you through:

• What it really takes to get approved as a 911 Restoration franchisee
• Disclosure documents and due diligence—decoded
• ROI frameworks—how to evaluate 911 Restoration against your goals
• Territory analysis, training insights, and startup timelines
• Direct access to advisors who’ve been in your shoes—and succeeded

Navigate with Confidence—Not Guesswork

The franchising world can be confusing, full of jargon and sales speak. We’re here to cut through that noise and put you in control.

Common 911 Restoration Franchise Questions

What’s included in the initial investment?

The initial investment for a 911 Restoration franchise typically ranges from $161,400 to $327,700. It covers the franchise fees, equipment packages, branded vehicle setup, initial training expenses, and working capital. This includes essentials such as restoration tools, software systems, initial and ongoing training, and onboarding support. 911 Restoration often requires purchasing from approved vendors, and a cash reserve (in the form of liquid assets) is necessary to cover early operational expenses. Always refer to the most recent Franchise Disclosure Document (FDD) for the most accurate figures and obligations.

What are royalty and marketing fees? 

• Royalty fees are a payment that typically represents a percentage of your gross sales. In 911 Restoration's case, franchise owners pay a 5- 7% fee of gross monthly sales, 2-3% of restoration services' gross revenue.
• Some franchises charge an additional monthly advertising or marketing fee, which, in the case of 911 Restoration, is 1.0% of monthly gross sales for a National Ad Fund, and $3,500 for local advertising.
• 911 Restoration also requires a technology fee of $495.
• Additional monthly fees may apply for software, training, certification, or events.

How long is the training? 

The entire opening and training timeline takes anywhere from 2 to 4 months, depending on the training schedule's availability and the preferred pace of progress.

Is financing available? 

They partner with trusted third-party lenders to help potential franchise owners explore financing options. Additionally, as a listing in the SBA Franchise Directory, 911 Restoration makes you eligible for SBA loans or other financing alternatives to bolster your investment. Reach out to us below for more details or referrals.

Are territories exclusive? 

Yes, each franchise is awarded an exclusive territory with a population of 300,000.