CMIT Solutions Franchise Overview
| Founded | 1996 |
| Headquarters | Austin, Texas |
| Franchising Since | 1998 |
| Total Units | 275+ |
| Industry Category | IT Services |
| Initial Investment Range | $106,450 to $159,450 |
Why Choose CMIT Solutions?
Franchise Highlights
CMIT Solutions is a leading Managed IT Service Provider franchise in North America, offering a smart investment opportunity with a proven success record across its nationwide network. Founded in 1996 and franchising since 1998, CMIT Solutions provides comprehensive training, established vendor partnerships, and ongoing support to help franchise owners achieve stronger outcomes than many independent startups. They deliver unparalleled marketing support aimed at empowering franchisees, enhancing visibility, and driving growth, with a dedicated marketing team ensuring success in every step from branding to campaign evaluation.
The technology services sector offers exceptional franchise opportunities, as the reliance on IT infrastructure intensifies among the 33 million small and medium-sized businesses in North America. These businesses spend around 3-5% of their revenue on technology services, generating substantial demand for managed IT support providers. Globally, IT services see expenditures of $1.94 trillion annually, with $64.86 billion directed towards cybersecurity, expanding the market opportunity for IT services franchises. CMIT Solutions franchisees benefit from a recurring revenue model, allowing for stable cash flow and growth prospects by providing ongoing rather than one-time services.
Each franchise utilizes a Managed Service Provider (MSP) business model along with a network of systemwide resources to offer locally-based managed IT services. CMIT Solutions fosters a supportive franchisee community through Launch Groups for new locations and Mastermind Groups for seasoned franchisees, encouraging peer-to-peer empowerment. Recognized as a leading Managed Service Provider, CMIT Solutions has been featured on Entrepreneur Magazine's Franchise 500 list for over a decade, won ConnectWise's Partner of the Year award, and holds a designation as a World Class Franchise by the Franchise Research Institute.
CMIT Solutions has the unique capability to support businesses anywhere across the United States and Canada, excelling in offering managed services, cybersecurity, productivity applications, IT support, network management, cloud services, compliance, data back-up and recovery, unified communications, IT guidance, and IT procurement.
According to Jeremy Treister, a CMIT Solutions franchisee in Chicago, the ability to deploy resources nationwide for clients operating multiple locations ensures a seamless extension of services beyond local boundaries, maintaining ongoing relationships and enhancing project execution. The extensive collaboration between peers and franchise locations makes for a robust franchise model that empowers both franchise owners and their clients in the business community, while also supporting them in an era where IT support and security are essential.
Financial Requirements
- Liquid Capital Required: $100,000 – $150,000
- Minimum Net Worth Requirement: $350,000
- Special Discounts: A 20% discount on the initial franchise fee is available for veterans.
Training & Support
- Onboarding training overview (duration, location): The training program at CMIT Solutions is designed to equip you with the skills needed to excel in the IT industry, covering everything from marketing to in-depth sales and masterful customer service. This world-class program begins with comprehensive pre-training preparation, followed by immersive on-site sessions held in Austin, Texas. Initially, the pre-training phase introduces you to CMIT’s partners, laying the groundwork for essential business components like accounting, insurance, and service delivery. Additionally, you’ll gain insights into the tools necessary for business operations, the range of products and services available to assist your clients, and scenario-based solution building. The on-site training then delves into advanced marketing and sales strategies. Franchisees engage in real-world scenarios, develop their sales pipelines, and discover effective techniques to ensure operational excellence. By the conclusion of the training, you will be thoroughly prepared for your grand opening (which the franchise will also support) and manage your franchise with confidence.
- Ongoing training and refresher courses: CMIT franchisees experience ongoing learning opportunities. Following initial training, new franchisees benefit from 90 days of additional guidance and support through weekly check-ins with a dedicated Success Manager. Subsequently, they join the Franchise Success Representative Program for the next six months. CMIT also offers a robust online learning center, called the learning management system (LMS), accessible to all franchisees, technicians, and staff members, boasting hundreds of videos and tutorials that encapsulate various facets of the CMIT Solutions business model. Every piece of continuing education content is recorded and easily accessible on the LMS. Additionally, CMIT Solutions promotes a peer-to-peer support environment through established franchisee support systems. These include Launch Groups for newbies initiating a location and Mastermind Groups that unite seasoned franchisees for ongoing support and valuable insights.
- Marketing and operations support: Besides benefiting from the established brand recognition of CMIT Solutions, franchisees will also benefit from personalized assistance from their seasoned marketing experts. This dedicated team helps refine your strategy, execution, and optimization processes, ensuring you maximize your marketing potential. As a franchisee, you'll gain access to an array of professionally crafted marketing programs and assets using the latest in market analysis. From digital content to printed materials and multimedia tools, they provide everything necessary to convey your unique value effectively. Additionally, you'll receive the CMIT Solutions Monthly Marketing Playbook, an indispensable resource for mastering marketing within the franchise system. This comprehensive guide is packed with detailed growth strategies, best practices, and actionable insights, equipping you with the knowledge and tools necessary to develop effective marketing campaigns.
- Software and Systems Provided: As a franchisee, you'll have access to cutting-edge technology and tools that streamline both service delivery and business management. These advanced tools integrate smoothly with their CRM to enhance a variety of functions, including email campaigns, list development, campaign oversight, and more, all centralized for your convenience. Designed to enhance efficiency and boost your marketing effectiveness, these platforms enable you to implement sophisticated marketing strategies effortlessly, allowing you to concentrate on business growth and client engagement with confidence.
Territory & Operations
- Territory model: Exclusive.
- Population or area-based guidelines: Territories are defined by U.S. Postal Service zip codes, with a population between 3,000 and 4,500 small business establishments (SBEs). They reserve the right to establish other criteria, including (but not limited to) counties, mas, roads, or even rivers to establish boundaries.
- Operating requirements and compliance expectations: Franchise owners of CMIT Solutions are required to follow specific standards set by the franchisor regarding advertising, supplier partnerships, service delivery, and operational conduct within their assigned areas. Their main responsibilities include client acquisition and development, as well as team building to offer top-tier IT support. Additionally, CMIT owners oversee all financial and operational facets of their business. Non-compliance with these standards could lead to penalties or loss of specific benefits associated with corporate programs.
History & System Size
CMIT Solutions began its journey in the mid-1990s by specializing in household computer services and repairs. As the new millennium approached, the widespread integration of digital infrastructure among small and medium-sized businesses opened a fresh avenue for IT support services, which CMIT Solutions adeptly capitalized upon.
The company expanded its footprint when it took that opportunity and transitioned to offer enterprise-level IT solutions tailored for SMBs at competitive prices. They began franchising in 1998 and have since grown to boast over 275 locations across more than 30 states. Based in Austin, Texas, CMIT Solutions has been consistently recognized as a top-tier franchise. It has been certified as a World-Class Franchise® repeatedly since 2006 by the Franchise Research Institute® and was heralded as the #1 IT Services Franchise in 2021 by Entrepreneur Magazine. Under the leadership of CEO Roger Lewis, who joined in 2020, CMIT Solutions continues to thrive by empowering SMBs with innovative technology and managed IT services.
- First franchise sold: 1998
- Total current locations: 275+
How It Works / The Path to Owning a CMIT Solutions Franchise
- Step 1: Request Information. Embarking on the journey to own a CMIT Solutions franchise begins with gathering comprehensive information. This initial step is crucial for understanding the potential and responsibilities that come with owning a franchise. By reaching out to Franchising Path, you can significantly streamline this process. They offer expert guidance, helping you navigate the intricate details of franchising opportunities. Franchising Path’s goal is to help you get access to all necessary resources to make an informed decision, presenting you with a streamlined approach tailored to your needs and goals.
- Step 2: Pre-Approval Process. The pre-approval phase is a critical step during which the franchisor evaluates your suitability as a franchise owner. It involves an assessment of your financial standing, experience, and business acumen. Franchising Path's consulting services can be invaluable during this stage, offering solid consultation and potentially enhancing your profile to make you the best candidate for approval. Their experienced consultants will work closely with you to provide a solid sounding board of an experienced franchise consultant and help determine if what you are looking for in a franchise aligns with CMIT Solutions' expectations.
- Step 3: Training Program. Once approved by the franchisor, you will be awarded a territory, purchase the franchising rights, and enter the training phase, which is designed to equip you with the knowledge and skills necessary to successfully operate a CMIT Solutions franchise. The franchisor and fellow franchisees will be supportive partners, offering additional insights and strategies to maximize your learning.
- Step 4: Launch and Ongoing Support. After completing your training, the launch phase will begin, with ongoing support from CMIT Solutions' business development team. The franchisor's system helps refine your business practices, optimize operations, and foster growth.
- Typical Timeline for Onboarding. The typical onboarding process is meticulously structured to set you on the path to success. Using CMIT Solutions' business model template, you will have a conversation with their operations partners and support team to discuss your path to potential success within the first few weeks after signing the franchise agreement.
Your Path to Owning a CMIT Solutions Franchise Starts Here
Thinking about buying a CMIT Solutions franchise? You're not alone. CMIT Solutions is one of the most trusted names in the information technology services industry—and you're smart to consider a brand backed by decades of success, operational support, and essential services for businesses and organizations.
But here's the truth: Franchising isn't just about signing a check and hoping for the best.
That's where Franchising Path can give you benefits.
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We break it all down—no fluff, no pressure. Whether you’re exploring CMIT Solutions for the first time or you've been browsing franchise directories for weeks, our system walks you through:
- What it really takes to get approved as a CMIT Solutions franchisee
- Disclosure documents and due diligence—decoded
- ROI frameworks—how to evaluate CMIT Solutions against your goals
- Territory analysis, training insights, and startup timelines
- Direct access to advisors who’ve been in your shoes—and succeeded
Navigate with Confidence—Not Guesswork
The franchising world can be confusing, full of jargon and sales speak. We’re here to cut through that noise and put you in control.
Common CMIT Solutions Franchise Questions
What’s included in the initial investment?
The initial investment costs for a CMIT Solutions franchise typically range from $106,450 to $159,450. It covers the franchise fees, equipment packages, initial training expenses, and working capital. This total investment range includes essentials such as hardware purchases, computer systems, software systems, initial and ongoing training, and onboarding support. CMIT Solutions often requires purchasing from approved vendors, and a cash reserve (in the form of liquid assets) is necessary to cover early operational expenses. Always refer to the most recent Franchise Disclosure Document (FDD) for the most accurate figures and obligations.
What are royalty and marketing fees?
- Royalty fees are a payment that typically represents a percentage of your gross sales. In CMIT Solutions' case, franchise owners may pay 4% – 8% of revenue.
- Some franchises charge an additional monthly advertising or marketing fee, which, in the case of CMIT Solutions, may be 1% to 3% of revenue.
- Additional monthly fees may apply for software, training, certification, or events.
How long is the training?
Training for CMIT Solutions franchisees begins with a pre-training phase lasting one to five weeks, succeeded by a two- to three-week on-site training program, which may occur consecutively or not, depending on the franchise's schedule. The final day of this training marks the official launch of your CMIT franchise.
Is financing available?
CMIT Solutions does not provide direct financing to its potential franchise owners. However, they work with third-party financing options for franchisees that qualify. Also, as a listing in the Small Business Administration's (SBA) Franchise Directory, CMIT Solutions makes you eligible for SBA loans or other financing alternatives to bolster your investment. Reach out to us below for more details or referrals.
Are territories exclusive?
Yes, CMIT Solutions provides exclusive territories to its franchisees. This means that as long as franchisees adhere to the Franchise Agreement, the franchisor and its affiliates are prohibited from running or authorizing a CMIT Solutions business on any physical premises within that designated territory.
Additional Resources
Blog resources & guides
- Blind Spots of Buying a Franchise and How a Franchise Consultant Can Help
- Top 6 Financial Questions to Ask Before Buying a Franchise
- Is Franchising Right For You? Take Our Franchising Quiz
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Disclaimer + Data Updated: 01-06-2026
Information is for general purposes only and based on the latest available Franchise Disclosure Document (FDD). Details may have changed in the most recent FDD. No offer to sell or solicitation to buy a franchise is being made. Offers are made only through a registered FDD or, as applicable, in the state you reside in or are purchasing in. Franchise availability may vary by location. There is no guarantee of financial performance or success. All business ventures, including franchising, involve risk. Always consult legal and financial professionals before investing.


